Chip Theory Games Support

General Inquiries Order Status Inquiries Game Component Issues

Need help with our games?

ATTENTION ITALY AND SPAIN!

Italy and Spain have instituted new requirements for customs processing. Your DNI(Spain) and CF(Italy) numbers are now REQUIRED for customs clearance, and must be placed on your order address for processing.
If your shipping address does not contain this information, we will need to hold your order until it has been received, and will email you with a request.
If you have any further questions, please feel free to submit a ticket HERE.

Common Shipping Questions

Where do we ship to?

How Much Does it Cost to Ship to My Location?

I haven’t received my order yet. What should I do?

What to Do if My Package is Missing a Product(s)

Can I Change My Shipping Address?

View more shipping FAQ's

Common Order Questions

Component Replacement?

Adding to My Order?

CTG Customer Care and Return Policy

How can I find out when a product is back in stock?

View more order FAQ's

Support Videos:

Visit our YouTube channel for more helpful videos

Too Many Bones Trove Chest: Storing Your Collection

Game To Pick A Game - How To Play!

Component Update Pack - Replacing a Sticker on a Chip

How to Re-tie Your Waterlogged Book