Chip Theory Games Support

Starting August 13, 2021, if a shipping address does not correspond with the region selected, the order will be cancelled and refunded (we’ll send you an email to let you know).

Each region is set based on the fulfillment partner orders will be shipping from, and we are unable to ship outside that region without collecting additional funds.  For instance, an order placed with a shipping address in Germany will not be able to receive product from the United Kingdom region, as the EU and UK are fulfilled from different partners.

If you have any further questions, please feel free to submit a ticket HERE.

As we switch over to our new EU-specific shipping hub, there may be a short delay in the processing of orders placed from August 9 – August 15.
We apologize for any inconvenience this may cause.
If you have any further questions, please feel free to submit a ticket HERE.