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TMB Figment

PLEASE NOTE: Chip Theory Games will be CLOSED on the following days in observance of the holidays:
November 23-24 – Thanksgiving
December 22-25 – Christmas
January 1 – New Year’s Day

Spiral Galaxy, our fulfillment partner for European orders, will be CLOSED from December 21 – January 2nd in observance of the holidays.

Starting August 13, 2021, if a shipping address does not correspond with the region selected, the order will be cancelled and refunded (we’ll send you an email to let you know).

Each region is set based on the fulfillment partner orders will be shipping from, and we are unable to ship outside that region without collecting additional funds.  For instance, an order placed with a shipping address in Asia will not be able to receive product from the United Kingdom region, as Asia and the UK are fulfilled from different partners.

If you have any further questions, please feel free to submit a ticket HERE.

Spain has instituted new requirements for customs processing.  Your DNI(Spain) number is now REQUIRED for customs clearance if your order is more than €150, and must be placed on your order address for processing.
If your shipping address does not contain this information, we will need to hold your order until it has been received, and will email you with a request.
If you have any further questions, please feel free to submit a ticket HERE.

Order Status

I haven't received my order yet. What should I do?
There is nothing quite as frustrating with online shopping as having a shipment go astray.
Click the button below for more info on order status.

Game Component Issues

While we pride ourselves on the quality of our game components, some manufacturing issues can pop up from time to time. We would be happy to discuss the replacement of any misprinted, missing, or damaged components for any of our games.
Click the button below for more info on game component issues.

Not finding what you need?

Submit a Ticket+

Support Videos:

Too Many Bones Trove Chest: Storing Your Collection
Too Many Bones Trove Chest: Storing Your Collection
Game To Pick A Game - How To Play!
Game To Pick A Game - How To Play!
Component Update Pack - Replacing a Sticker on a Chip
Component Update Pack - Replacing a Sticker on a Chip
How to Re-tie Your Waterlogged Book
How to Re-tie Your Waterlogged Book

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